Abercrombie & Fitch prides itself on being a trendy brand focused on image. Its management attaches great importance to marketing policy regulating Sales associates’ and employees’ looks and outfits.
A 20 year-old college student and practicing Muslim, Hani Khan is a former employee of Abercrombie & Fitch. She wore a hijab while at work in an Hollister shop, a subsidiary of A&F. According to Ms. Khan, a manager first informed her that if she was going to wear a hijab, she needed to wear one that matched store colors. If she did not, she would be in violation of the store’s “look policy.”
Ms. Khan complied with the store’s policy and carefully picked a hijab that matched store colors. But, a few months later, a visiting district manager allegedly told Ms. Khan to speak with a Human Resources manager who then requested her to remove the head scarf while she was at work. Because of her religious convictions, Ms. Khan declined the request and was then dismissed from the company.
The EEOC filed an employment lawsuit on behalf of Ms. Khan in California alleging a religious discrimination.